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OUR ONLINE PRIVACY PRACTICES
Keeping financial and personal information secure is one of our most important responsibilities
Southland Federal Credit Union is committed to protecting the information of our members
and other visitors who use our website. We value your trust and handle all personal
information with care. As with information we collect through other means, we use the
information you provide online to respond to your needs, service your accounts, and provide
you with information about other services.
SECURE TRANSMISSIONS
To ensure information remains confidential, Southland Federal Credit Union uses encryption
technology such as Secure Socket Layer (SSL) to protect information you enter and submit from
our website.
EMAIL SECURITY
Regular Internet email is not secure. You should never provide information that is sensitive or
confidential such as your social security number, account number or PIN numbers. We also ask
that you do not send personal or account Information through regular email.
COOKIES
Cookies are pieces of information stored directly on the device you are using. Cookies we use
do not contain or capture unencrypted Personal Information. Cookies allow us to collect
information such as browser type, time spent on the site, pages visited, language preferences,
and your relationship with us. We use the information for security purposes, to facilitate
navigation, to display information more effectively, to personalize/tailor your experience while
engaging with us, and to recognize your device to allow your use of our online products and
services. We collect statistical information about the usage of the site in order to continually
improve the design and functionality, to monitor responses to our advertisements and content,
to understand how account holders and visitors use the site and to assist us with resolving
questions regarding the site. We also utilize cookies for advertising purposes. Tracking
technologies also used are beacons, tags, pixels, and scripts to collect and track information and
to improve and analyze our website.
LINKING TO OTHER SITES
To provide you with easy access to information, Southland Federal Credit Union may provide
links to other websites such as mortgage companies, insurance companies, government
agencies. These links are provided as a convenience to our members. We do not guarantee or
endorse any of the content in these links, and Southland Federal Credit Union does not
represent either the third party or the member if the two enter into a transaction. The privacy
and security policies on these linked websites may differ from those practiced by Southland
Federal Credit Union. We encourage you to read the privacy policies of all websites you visit,
especially before providing any personal non-public information.
GOOGLE ANALYTICS
Many websites and apps use Google services to improve their content. When they integrate
Google services, these sites and apps share information with Google. We use Google Analytics
to better understand how users are visiting and using our sites. Google Analytics collects
information such as how often users visit this site, what pages they visit when they do so, and
what other sites they used prior to coming to this site. Google Analytics collects the IP address
assigned to you on the date you visit this site, rather than your name or other identifying
information. We do not combine the information collected through the use of Google Analytics
with personally identifiable information. Although Google Analytics plants a cookie on your web
browser to identify you as a unique user the next time you visit this site, the cookie cannot be
used by anyone but Google. You may review further information about how Google Analytics
collects and processes data and how to control the information sent to Google at “How Google
uses information from sites or apps that use our services” at
google.com/policies/privacy/partners/.
SFCU CardControl+ MOBILE APP
SFCU CardControl+ Mobile App periodically collects, transmits, and uses geolocation
information for enabling features such as, but not limited to, card use and alerts to prevent
fraudulent activates, but only if the end user expressly authorizes collection of such
information. Geolocation information can be monitored on a continuous basis in the
background only while the feature(s) are being used or not at all, depending on the end user’s
selection. The end user can change his/her/their location permissions at any time in their
device settings.
PRIVACY POLICY
To learn what Southland Federal Credit Union does with your personal information please view
our Privacy Notice or contact us by mail, phone, or email.
