We now have a service to help you when our credit union offices are closed. Have you ever started to call the credit union for help and then looked at the time and realized the credit union was closed? Or have ever been on our website and wished you had someone you could chat with to help you find what you are looking for or just needed some help while using our It’s Me 247 online banking services?
Check it out – our LIVE CHAT service is now active and available. Our LIVE CHAT service is available during the hours of 7:00 a.m. to 7:00 p.m. Monday – Friday, and Saturday from 7:00 a.m. – 4:00 p.m. Our LIVE CHAT service is handled in our off-site chat center by knowledgeable representatives serving as extensions of our Southland Federal Credit Union Staff.
Just look for the LIVE CHAT link, click on it and start your chat session. If you happen to need help during the hours the LIVE CHAT service is not available, click on the LIVE CHAT link and leave a message. Once the chat center team returns the next business day they will look into your request and get back with you.